Privacy Policy
Last updated: 15/09/2026
Roman at Creek Harbour ("we," "us," "the site") is an independent community and information portal for Dubai Creek Harbour, operated by Roman Krimer, RERA registration/ORN No. 67761, registered in Dubai, UAE). This Privacy Policy explains what personal data we collect through romanatcreekharbour.ae, why we collect it, and the choices you have.
We are not affiliated with Emaar Properties PJSC or any master developer. This policy covers only our own website and communications.
1. What data we collect
a) Information you give us directly
- Contact / enquiry form: name, phone number, email address, enquiry type (buy, sell, rent out, rent, general question, other), and any comments you write.
- Account registration / sign-in: email address, password (stored in hashed form), and any profile details you choose to add.
- Forum posts: your username, any content you post, and the time/date of posting.
- WhatsApp messages: if you message us via the WhatsApp link, your phone number and the content of your messages, subject to WhatsApp's own privacy terms.
b) Information collected automatically
- Standard web log data (IP address, browser type, device type, pages visited, referring page, approximate location derived from IP).
- Cookies and similar technologies (see Section 5).
- Aggregated usage/analytics data (e.g., which buildings, market pages, or listings are viewed most).
c) Information from third parties
- Publicly available or licensed real estate transaction and market data (e.g., Dubai Land Department / Dubai Pulse open data, RERA data), which may reference property and transaction details but is not personal data about site visitors.
2. How we use your data
We use personal data to:
- Respond to enquiries submitted through the contact form, WhatsApp, or email;
- Provide, maintain, and improve the site (buildings database, market analytics, comparison tools, search, forum);
- Create and manage your account if you register;
- Moderate forum content and enforce our Terms of Use;
- Send you information you have requested (e.g., about a specific building, unit, or market update), where you have agreed to this;
- Understand aggregate site usage to improve content and navigation;
- Comply with legal or regulatory obligations, including recordkeeping required of licensed real estate brokers.
We do not sell your personal data.
3. Legal basis for processing
Where the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("PDPL") applies, we process your data on the basis of: your consent (e.g., ticking the enquiry-form consent box), performance of a request you have made (responding to your enquiry), and our legitimate interest in operating and securing the site.
4. Who we share data with
We may share personal data with:
- Roman Krimer and any staff or sub-agents directly assisting with your enquiry;
- Service providers who host the site, process forms, or provide analytics (e.g., hosting provider, email delivery, WhatsApp Business, analytics tools) — solely to the extent needed to provide their service to us;
- Regulators or authorities (e.g., RERA, DLD, courts) where required by law or in connection with a real estate transaction that requires registration;
- A prospective buyer, seller, landlord, or tenant only where necessary to facilitate a transaction you have asked us to help with, and only with your knowledge.
We do not share your data with third parties for their own independent marketing purposes without your consent.
5. Cookies
We use cookies and similar technologies to:
- Keep you signed in;
- Remember search/comparison preferences;
- Measure site traffic and usage (analytics).
You can control or disable cookies through your browser settings. Disabling cookies may affect some site features (e.g., staying signed in, saved comparisons).
6. Data retention
We keep personal data only as long as needed for the purpose it was collected, or as required by law (for example, brokers may be required to retain transaction-related records for a minimum period under UAE regulations). Forum posts and account data are retained until you request deletion or close your account, subject to any legal retention requirement.
7. Your rights
Subject to the PDPL, you may have the right to:
- Request access to the personal data we hold about you;
- Request correction of inaccurate data;
- Request deletion of your data, where legally possible;
- Withdraw consent for marketing communications at any time;
- Object to certain processing.
To exercise any of these rights, contact us using the details in Section 10.
8. Data security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children's privacy
This site is intended for adults seeking property and community information. We do not knowingly collect personal data from children under 18.
10. Contact us
Questions about this Privacy Policy or your personal data:
- Email: roman@nexusproprties.ae
- WhatsApp: +971 52 286 9728
- Contact form: /page/contact
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above will reflect the most recent revision. Continued use of the site after changes take effect constitutes acceptance of the revised policy.